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Proposals, documentation and frequently asked questions

Everything you need to evaluate Rayanovin products — from technical architecture to rollout scenarios and contract details.

Product proposals

Download the official proposals

Complete documentation for each product: architecture, technical specifications, use cases and engagement model. (Proposal documents are currently available in Persian.)

FAQ

Answers to the questions that matter most

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Can the products be deployed on our own infrastructure?+

Yes — every product deploys on-premise onto your own servers. Raya Tunnel even installs fully offline with no internet access required, and Raya Taraz is available either in the cloud or on your own servers.

How long does a typical deployment take?+

For Raya Tunnel and Raya Navgan, a base deployment takes 3 to 10 working days. Raya Social takes 2 to 4 weeks depending on data volume and the number of monitored channels.

What level of support is provided?+

Standard support during business hours, with an optional professional 24/7 SLA. Continuous system health monitoring is included for all products.

Do we get access to the source code?+

Depending on the contract, source code access, architecture documentation and internal-team training can be included. Contact our sales team for details.

Need deeper technical documentation?

For technical teams we can provide detailed architecture, deployment diagrams and protocol specifics for each product. Get in touch with our product team.

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